1. Listen - Practice active listening
2. Use Non Verbal communication - Engage with your whole body
3. Make comfortable eye contact
4. Ask Questions - check in with your audience - do they get you? Can they hear you?
5. Be clear and concise - don’t use complicated words/language
6. Empathize - I hear you. Remember everyone has their own struggles
7. Use responsible language - Speak in the first person - don’t YOU us to death, Use "I"
8. Be Present - avoid distractions, unplug
9. Reflect back to create better understanding
10. Ask if they would like feedback - don’t give advice!
Comments